por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
I can't consider you board passengers previous to doing your checks within the airplane. Leaving your consumers stuck for over 2 several hours without to very little information is total bullshit. While you're mainly similar to just about every airline During this regard, it’s simply just not suitable to treat your buyers this way.
I needed to have a instant to connect with out the fantastic consumer service Connie Sanders in the Dallas office gave my spouse and I in an extremely stressful condition. Connie went above and past to be certain we had been taken care of and her standard of notice to repairing our problems stuffed working day was incredible, she one handedly restored my religion within your organization and she or he deserves congratulations for the perform that she does.
Many people discovered from the passengers that were looking forward to our aircraft to reach for their return to Miami that as we camped in Miami, they had been returned to lodge rooms and supplied with dinner and breakfast at no price! We expect payment equal in worth for housing and foods to which you offered to your passengers that experienced to stay in Roatan a result of the mechanical problems with our flight.
Inspite of what happened on this celebration, we hope you can carry on to pick American Airlines on your vacation requires. We are going to work flat out to make certain that you get the service you be expecting and ought to have.
LIES. American Airways has lied to me regularly. My bag did not arrive with the airport. I had been waiting for an prolonged time period in the carousel and no luggage came out for my flight. Nor did everyone in the baggage Place of work that experienced a clear check out on the carousel come out to mention practically nothing can be coming. I checked within the Place of work they usually then stated there was NO Cause why my suitcase shouldn’t have arrived. They were being to send my suitcase to me at my hotel. At 2:24 PM I obtained a telephone connect with from a recorded concept declaring my bag was picked up and would be delivered in just six hours. LIE. I known as the delayed baggage range and was instructed it had been picked up at 3 PM and would be shipped inside 6 hrs. LIE. I checked on the web this evening and it claimed it was picked up at three PM and could be shipped in 6 several hours. LIE.
I've normally employed continental airways and experienced altered to American but soon after this incident I don’t Believe sick ever fly with you fellas any longer a cockaroach on a airplain im guaranteed All people on Fb would choose to no relating to this even the news really discustin and terrible I assumed airplains have been pest contal free of charge.
I not only needed to waste $50 in baggage service fees, but I seasoned horrible landing by your pilots, incredibly crowded and modest planes, rude flight attendants, and total imbeciles that handled my luggage given that they Obviously had been illiterate and will not go through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
I've to confess which i was selfishly delighted in order to e-book my flight ahead of all your other consumers and the agent was equipped to remove the charges.
Wanting to modify a reservation day for the last three times/evenings. Each and every agent We've got gotten has both transferred us away from our contact building another hrs wait around or has hung up on our get in touch with.
My first and final time for you to fly with American Airways: I'm a bigger female And that i paid further for seats on two of my flights to make sure that I would not be a load to other passengers. Why I don’t know there was nothing at you could try these out all distinct about them. My previous flight to my vacation spot was cancelled and I did not learn right up until I had been on my method to the gate. They made an effort to rout me to another airport with tiny knowledge of another airport. After a 4 hour delay I arrived at my place.
So, There are several thing’s I have recognized which i will Be aware listed here, and think about it my very own educational venting considering that they do not provide The shopper very well in any way with regard to this:
Speaking with the American Airways consultant is really a obstacle. Did you go in the exact inconvenience or was you expertise superior that many. Share your feelings with us.
I'm producing to specific my disappointment with my new journey. I made arrangements through American Airways making sure that I could use my points and I used to be satisfied with that. I bought an excellent selling price. On account of an unexpected and unfortunate stability breach at Albany Airport my flight to Norfolk was delayed two several hours. We rebooked to Newport Information in lieu of Norfolk to receive there at an honest hour. Our luggage however went to Norfolk. We rented an automobile and picked our luggage.Over the return flight and checked our luggage after which you can received an electronic mail from YOU telling us of the delay and depending on the knowledge YOU supplied we rebooked to some afterwards flight.